Privacy

The short version

This site sets no cookies, has no accounts, and runs no third-party advertising or tracking scripts. If you never contact us, never sign up for the newsletter and never ask for a sample pack, we never learn who you are.

Analytics

We count page views with Umami, self-hosted on our own server. It stores no cookies and no identifier that would follow you to another site. What is recorded is aggregate: which page was viewed, the referring site, an approximate location (the country, and the city where the database knows one), and a coarse browser and device type. Nothing in it identifies an individual, and it is never shared or sold.

Prices in your currency

A product page shows its price in one of four currencies, chosen from the country of your connection. That country is read from a copy of the MaxMind GeoLite2 database kept on our own server; your address is looked up there and nothing is stored or sent anywhere.

The contact form

The form on the contact page is delivered by Formspree, which receives the name, email address and message you type in order to pass them to us. We keep the resulting email as long as the conversation is useful. Emailing info@parallel-minds.studio directly skips Formspree entirely.

The newsletter

If you sign up, we keep your email address and the date you confirmed it, at Resend, until you leave. We write when something ships, a few times a year, and for nothing else. Every message carries a link that removes you at once, and writing to info@parallel-minds.studio does the same. Nothing is stored until you click the confirmation link, so an address typed by someone else never joins the list.

Sample packs and instruments

To get a sample pack or an instrument, you give an email address, and the download link is sent there by Resend. For a sample pack, you may also pay an amount of your choice to support the studio: the payment is then handled by Stripe, as for our software, and the link is sent once it has gone through. The instruments are free only.

The link works for a week. It carries the address it was sent to, signed so that it cannot be changed, and the page it opens shows that address: anyone you forward it to will see it. You can ask for a new link on the pack’s or the instrument’s page. We then look for your payment at Stripe, or for your earlier download at Resend, and send the link to that address only; the page gives the same answer whether we found anything or not.

Your address is recorded when you open the link and download the files, not when you fill in the form, so an address mistyped or typed by someone else is never recorded unless the link in its email is opened. It is recorded only if the box about new packs and instruments was ticked, if you paid, or if we already had it because you bought our software or subscribed to our newsletter. We then keep, at Resend, which packs and instruments you took, whether you paid for one, and the language your browser asks for when you open the link (the first one only, so that we can one day write to you in it), until you ask us to delete it. Otherwise, nothing is kept but the email with your link, in Resend’s record of the emails sent.

The box about new packs and instruments decides whether you hear about them: one email when one comes out, and nothing else. When you pay, the box starts ticked, and you can untick it. For a free download from the European Union, the European Economic Area, Switzerland, Andorra, Monaco, San Marino, the Vatican, the United Kingdom, Canada, Japan, Australia, New Zealand or South Korea, or when we cannot tell your country, the box starts unticked and only your own tick counts. Elsewhere, a free download comes with the news of new packs and instruments, and the box shows it. Your country is read as described under “Prices in your currency”. When the box was ticked, the email with your link says so and offers a “No thanks” that takes you off at once and for good; every email about them carries a link to leave, and writing to info@parallel-minds.studio does the same.

The files are stored at Cloudflare. When you download one, your browser fetches it directly from Cloudflare, which sees your connection’s address as any web server does; we send Cloudflare nothing else. Our analytics count the download and thank-you pages without their link, which carries your address.

The films on the pack and instrument pages are YouTube videos. Nothing is loaded from YouTube until you press play; from then, YouTube receives your connection’s details as for any video it plays, under Google’s own privacy policy.

Per product

Each product adds its own specifics: what the software does on your machine, and what happens around a purchase. All three follow.

Buying software

Purchases are handled by Stripe, which processes your payment details. We never see or store a card number. After a purchase, your email address is used once to send your licence key, through Resend. Each product’s own privacy policy covers this in full:

Your rights

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to info@parallel-minds.studio and we will answer within a month. If we handle it badly, you can complain to your national data protection authority.